Tourism TMA-101

Tourism Institution Management Assistant

Learn to manage tourism establishments with skills in front office, guest relations, reservations, and hospitality.

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Ministry Licensed No. 2017-142

EC-Council ATC

Internationally Recognized

95% Pass Rate

About This Course

A vocational program preparing students to assist in managing tourism establishments including hotels, resorts, and travel agencies. Students learn front office operations, guest relations, reservation systems, and tourism marketing fundamentals. The curriculum covers Lebanese tourism regulations and hospitality service standards aligned with international practices.

What You'll Learn

Front Office Operations
Guest Relations
Reservation Management
Tourism Marketing
Event Coordination
Hospitality Service Standards
Tourism Regulations
Customer Service

Skills You'll Gain

Front Office Operations Guest Relations Reservation Management Tourism Marketing Event Coordination Hospitality Service Standards Tourism Regulations Customer Service

Career Outcomes

Graduates of this course pursue roles such as:

Hotel Receptionist
Tourism Office Assistant
Guest Relations Officer
Travel Agency Coordinator
Resort Operations Assistant

Who Should Enroll

IT professionals looking to advance their career
Students seeking industry-recognized certifications
Career changers entering the tech industry
Anyone who wants hands-on, practical training

Prerequisites

Brevet or equivalent

Course Syllabus

1. Introduction to Tourism & Hospitality Industry

2. Front Office Operations & Reception Management

3. Guest Relations & Customer Service Excellence

4. Reservation Systems & Booking Management

5. Tourism Marketing & Promotion Basics

CSB Academy

Tourism Institution Management Assistant

Duration 300 hours

Category Tourism

Course Code TMA-101

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Certificate of Completion

Receive an official CSB Academy certificate upon passing, recognized by the Ministry of Education.

What to Expect

Hands-On Labs

Practice on real equipment and software, not just theory

Small Class Sizes

Maximum 15 students per class for personal attention

Official Certificate

Receive a Ministry-recognised certificate upon completion

Flexible Payments

Installment plans available — pay in 3-6 monthly payments

What Our Students Say

Best academy , i had zero knowledge in programing language 6 months ago now i am very confident in what i can do as web developper , big thank you as well big thanks to my professor Mohamad chakour ❤️

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